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Q. We have a large number of pupils who are known to social care. Some of them currently have a social worker and others have previously had one and are at various stages of being monitored. I understand that additional support for these pupils will be made available from the Virtual School Head. What help can we expect?
Q. We are currently reviewing our complaints procedures. Although a policy is in place it doesn’t seem to provide parents with the quick solutions and opportunities to air their grievances that they need. What is your advice?